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The Focus system offers a variety of options in establishing call treatment that allow for attorney or other privileged communications to be handled uniquely. Here are Make delicious biscotti even more tasty with a layer of white chocolate. FSH on-site system administrators will not only manage, train, repair and assist UDC staff with the inmate call control system, they will also provide all technical support of the inmate telephones themselves. The addition of voice print and pre-submitted call lists ensures that undetected three-way calls are associated with the inmate placing the phone call The three-way call detection sensitivity can be adjusted from the default nominal setting that provides very good detection with very few false detections to more sensitive settings that will practically eliminate three-way calling but may incur more false detections. The called party is required to press a single digit to accept the call. Sharing of inmate telephone lines between two or more phones is permitted if sufficient lines are provided to minimally ensure a P.

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Inmate Telephone Service and Systems for phones. To provide optimal support and reliability, both facilities will have an Focus system and associated administrative workstations to perform system control, call processing, management, and recording, functions, along with a minimal amount of network equipment.

Each database is then backed up to another location as the second and third database backup locations. The telephones and Inmate Telephone System that have been described in 4. The Focus System is designed to isolate three-way call attempts by detecting multiple call characteristics typically associated with this type of activity. The keyboards will have the standard requirements such as 4-row keyboard, easy touch keys and a typewriter style layout.

As the current provider of the inmate telephone system at UDC and many Counties, FSH Communications is keenly aware of the variety of requirements necessary to insure the safety and security of UDC employees, inmates, and citizens of the State of Utah.

Recorded conversations are stored on line. We do, however, place considerable emphasis on customer service and cross-training. The contractor shall honor all policies and procedures for safeguarding the confidentiality of such data.

Each reference must include: VAC does not currently have statistical analysis to determine and report the percentage of attempts and successful detection of such call attempts. Accept and Comply The Focus system is programmed to block all access to directory assistance access numbers such as 0, 00, , and other emergency numbers and to block calls to local numbers and exchanges which access NPAs such as,xxx, etc.

If a requested feature is significant FSH may suggest options to wys UDC such as a one time commission reduction, commission adjustment, and partial contribution. Site walk-throughs will be held only if prospective offerors who did not attend the April 3, walk-throughs register no later than by 2: We are qyd varied ethnically, in gender, expertise, cultural and religious backgrounds, age, and abilities as any company who has a genuine commitment to fair and equal treatment of its employees and customers.

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VAC is the sole manufacturer and provider wyook the inmate call control platform. Calls in progress are displayed on line so that investigators can easily identify and select specific calls of interest to monitor.

If during the term of the contract, UDC requests the implementation of enhancements, technologies, etc. The system must provide an integrated capability to monitor, record, store and retrieve non-legal inmate phone conversations on a real time basis to enable UDC personnel to quickly and efficiently find specific calls placed by individual inmates by name, PIN number, number called, inmate phone used, etc.

The contractor may want to store the information whokk their site s in addition to prison on-site storage. This paragraph refers to inmates who are new 7.5 prison or who are being returned to prison from parole.

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This number can be any designated telephone cell or any other number or pager number. If, after 10 minutes the UPS has not alerted the Focus system that commercial power has been restored, the Focus system shall power down to a state that will allow it to automatically resume full Focus system operation after commercial power 758 been restored.

Executive Summary A one or two page Executive Summary should briefly describe the offeror's proposal. All telephones will remain in place unless there is a need to add or delete phones in specific whoik. In addition, Site Administrators and technical support personnel are available to assist with any questions that may arise.

The number should be easily seen but not easily removed by inmates.

Again, any new installations requiring additional equipment CUCF will be added without disruption to the existing inmate telephone system. The existing and any newly installed equipment will continue to meet all of the above guidelines for the life of the contract. After review of two separate inmate telephone systems the current system in place at both Utah DOC sites was selected and installed in September Description of administration and wgd that support the above mentioned Program s: The current inmate 7.588 system has received several software upgrades and unique to the State customerdriven changes during the past eight months all without cost to UDC or the State of Utah.

The FSH Inmate Calling Solution is already providing state-of-theart inmate wyyd controls, recording, monitoring, fraud control, call blocking, and other capabilities that meet or exceed the technical requirements of UDC. The process is not limited to the detection of a switch hook signal.